Privacy Policy

Last update: 09.06.2023

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your data.

SERVICE PROVIDER
The “FLYLOG.io" application (the “App”), available at www.flylog.io, app.flylog.io, Apple App Store, Google Play Store App, is owned and operated by Breele s.r.o, Limited Liability Company (LLC), Czech Republic, European Union.

The use of the App and the content and information available in the App is subject to acceptance and compliance with this Privacy Policy. We reserve the right to change this Policy anytime and for any reason. Such changes will take effect on the posted date (i.e., the “Last Update Date” of this Policy).

The Personal Information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms of Use, unless otherwise defined in this Privacy Policy.

1. COLLECTION AND USAGE OF PERSONAL DATA
We only collect and use your personal information for legitimate reasons. In this instance, we only collect personal information that is reasonably necessary to provide our services to you. All personal data is processed electronically in an automated manner and stored in encrypted form in multiple databases to ensure maximum security.

We process your personal data for the duration of the contractual relationship between us and for as long as necessary after the end of the contractual relationship (conditions specified in our Terms of Use). If there is no longer any purpose for processing certain personal data, this personal data will be deleted.

We collect and store personal data related to your App profile that you voluntarily provide to us when you register or continue to use the App.

1.1. Personal Data

  • First and last name
  • Email address
  • Company details (Company name, ID number, VAT number) - valid for corporate customers
  • Geographic location
  • Time zone
  • Flight data (if uploaded)
  • Planned flight route data (if uploaded)
  • Licences and certifications (if uploaded)
  • Contact list (if uploaded)
  • Other documents (if uploaded)

1.2. Log Data
We inform you that whenever you use our Service, or in the event of an error in the app, we collect data and information (through third-party products) known as Log Data. This Log Data may include information such as: Your device’s Internet Protocol (IP) address Device name Operating system version App configuration when using our Service Time and date of your use of the Service and other data.

1.3. Access to your mobile device
We may ask you to access or enable certain features from your mobile device, such as location services, to be able to use some of the App features. You can do so in your device settings if you want to change your access or permissions.

1.4. Push notifications
We may send you notifications relating to your account or App. To opt out of receiving these types of communications, you can turn them off in your device settings.

1.6. Online CV
FLYLOG is providing a feature to create an online CV with own flight experience available for other users or for potentional employers. This feature is enabled by default, but users can disable their online CV at any time.

1.7. Public user profile
By creating an account, you agree that your basic profile details (as name, avatar, total flight hours) will be visible to other users on the platform.

2. TRACKING TECHNOLOGY
2.1. Cookies
As you browse our website, we collect information to identify your session, the duration of your visit, and the page you arrived from. To process this data, we use cookies, which fall under the category of personal data processing.

Our website uses cookies for two purposes:

  • For statistical records and web traffic measurement
  • To save your setting preferences (e.g. about your preferred language)
  • For marketing purposes such as remarketing and behavioural targeting

2.1.1. Consent via browser settings
The user determines in the settings of browser settings whether the browser should allow the website to store cookies on the end device. This setting can be considered as consent to using cookies.

2.1.2. How to prevent cookies from being stored?
You can limit or block the use of cookies in your web browser’s settings. Information on the settings of a specific browser can be found at the following addresses:

  • Firefox: Click here to learn more about “Private Browsing” and managing cookie settings.
  • Chrome: Click here to learn more about “Incognito” and managing cookie settings.
  • Internet Explorer: Click here to learn more about “InPrivate” and managing cookie settings.
  • Safari: Click here to learn more about “Private Browsing” and managing cookie settings.
  • Opera: Click here to learn more about “Private Browsing” and managing cookie settings.

If you want to learn more about cookies or how to control, disable, or delete them, please visit http://www.aboutcookies.org for detailed guidance.

2.2.Web Analytics
We collect cookies to measure website traffic and analyse visitor behaviour. This information is evaluated as a whole and is anonymized, making it very difficult to identify any individual without considerable professional effort. We rely on Google Analytics (Google LLC) to monitor and analyse our site’s usage, which is a web analytics website provided by Google to track and report website traffic. Google uses the data collected to monitor and track site usage. You can view their privacy policy by clicking here.

2.3. Remarketing and Behavioural Targeting
This type of service allows our website and its partners to inform, optimise and serve advertising based on past use of our website by the user. This activity is facilitated by tracking usage data and by using trackers to collect information which is then transferred to the partners that manage the remarketing and behavioural targeting activity.

2.3.1 Google Ads Remarketing (Google LLC) Remarketing and behavioural targeting service provided by Google LLC that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie. In order to understand Google’s use of Data, please check Google’s partner policy. Users can opt out of Google’s use of Trackers for ads personalisation by visiting Google’s Ads Settings.

2.3.2. Facebook Remarketing (Meta Platforms, Inc.) Remarketing and behavioural targeting service provided by Meta Platforms, Inc. that connects the activity of this Website with the Facebook advertising network. Meta Audience Network Policy available here.

2.4. Email Marketing Services
We use Mailjet as a provider of email service for transactional emails and marketing email campaigns. You can view their privacy policy by clicking here.

3. DATA SECURITY
We value your trust in providing us with your personal information and data, and we strive to use commercially acceptable means to protect it. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

All your data is physically stored in the Google Cloud Platform (Google LLC). Access to your data is only possible using secure TLS connections protected with authorization tokens. Google Cloud platform undergoes annual audits for the following standards: SSAE16 / ISAE 3402 Type II: SOC 1, SOC 2, SOC 3 public audit report ISO 27001 (one of the most widely recognized, internationally accepted independent security standards). Google has obtained ISO 27001 certification for the systems, applications, people, technology, processes, and data centres serving the Google Cloud Platform. The ISO 27001 Certificate for Google Cloud Platform is available here. Google has also obtained ISO 27001 certification for Google’s shared Common Infrastructure. ISO 27017 (Cloud Security), an international standard of practice for information security controls based on ISO/IEC 27002 specifically for cloud services. Our ISO 27017 certification ISO 27018 (Cloud Privacy), is an international standard of practice for the protection of personally identifiable information (PII) in public cloud services. Our ISO 27018 certification FedRAMP ATO for Google App Engine PCI DSS v3.2. Data storage and the cloud platform are also compliant with the EU Data Protection Directive and HIPAA CSA STAR.

More details about certification and compliance are available here.

4. LINKS TO OTHER SITES
This App may contain links to other sites. If you click on a third-party link, you will be directed to that site. Please note that we do not operate these external sites. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for any third-party sites or services’ content, privacy policies, or practices.

5. CHILDREN’S PRIVACY
Our service is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 13. If we discover a child under 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and know that your child has provided us with personal information, please get in touch with us so we can take the necessary actions.

6. OPTIONS REGARDING YOUR INFORMATION
6.1. Account Information
You can review and change your personal information by logging into your profile through the App and visiting your profile page or account settings page.

6.2. Data Deletion
6.2.1. Users can request to delete their data anytime in the account settings available on the profile page by using the “DELETE MY DATA” option. To learn how to delete your data, please, refer to the User Manual.

6.2.2. When we receive a request for deletion, any data that is deemed non-critical for the above will be retained for a maximum of 30 days, during which time we will ensure that such data is completely deleted from all databases and backups. After 30 days of your account deletion request, your account and all your information will be permanently deleted.

6.3. Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you can unsubscribe by clicking the unsubscribe button at the bottom of any promotional email you receive.

7. DATA OWNERSHIP & COPYRIGHT
All data uploaded to the FLYLOG.io service by any user or automated device (smartphone) is owned by you. By using our service, you consent to use this data for FLYLOG.io marketing purposes and for improving the service’s functionality. Your data can be used in public flight feeds, statistics, and rankings - visible in web or mobile applications. FLYLOG.io is not providing this data to any 3rd party parties for commercial or noncommercial purposes.

8. YOUR CONSENT
You may not use our App without first giving your consent to this Policy. By giving such consent, this Policy becomes binding on you.

9. CONTACT US
If you have any questions or suggestions regarding our Privacy Policy, please do not hesitate to contact us at support@flylog.io.